Very positive experience. After another shop tried numerous times to find the cause of a weird noise in my Tacoma. They finally said it was valve train noise and to use an additive and the noise should quiet down. I went to Eaton automotive and was immediately impressed. Rebecca listened to my complaint, wrote it all down, and made an appointment for me. The day of the appointment I was given a ride home and picked up the same day. That afternoon i received an Email from Donovan showing my initial complaint and his thorough diagnosis compete with pictures and a video . He noted the problem and the necessary steps to fix it. After ordering the parts and a wait of a few days Donovan replace the bad motor mounts and u joints and my weird noise was gone. I'm happy and my Taco is happy.
Dear Nosepicker-1Ret, thank you for taking the time to share your positive experience at Eaton Automotive! We're delighted to hear about the excellent service you received from Rebecca, Donovan, and the rest of our team. It's always our goal to provide thorough and efficient solutions to our customers' concerns. We appreciate your trust in us, and we're here to help with any future automotive needs.
- Eaton Automotive