Cottonwood Auto Repair

I am not a fan of forced labor. Anyone who tells you they " have" to do something like machine or switch your rotors before they switch pads is full of it.

Finished on time. Good communication. Job well done.

Excellent staff and competent!

I went by the shop to make an appointment for about $3000.00 of maintenance things that were due on my car. The woman told me that I had to pay them $150.00 first to do a multipoint inspection to see if these things needed doing. The woman tried to tell me that my list might be wrong even through my car just had a multipoint inspection 3 months ago and that is how I knew these things needed doing. So I went to Heath's up the street and they are happy to have my business. My car is there now so they can take a look to give me an estimate without a charge of course. For those allergic to a lot of fragrance like myself, Eaton's reeked of air fresheners.

I Drive all the way from phoenix to get my vehicles looked at and worked on by Donovan and his team whenever i am in need, Eaton Automotive is honestly the most honest and genuine mechanic shop i know compared to any other shops that just want to drain you for every penny, his estimates are always very good and its worth every dollar knowing my vehicles are in good hands i definitely recommend this team !! Thank you !

I drive an ‘07 BMW 3 series, commuting between Cottonwood and Sedona for work. Mid-drive, the temp warning light came on and my car went into “limp mode.” I was able to pull off safely and eventually have it towed. Without any prior experience with car service businesses in the region, I spent some time doing internet research trying to find the best option. The business that superficially seemed the most logical didn’t answer my call, so I left a voicemail. No response that day. I tried again the next day. And the next. Eventually, I took it as a sign and kept looking. This is when I discovered Eaton and gave them a ring. My call was answered on the first attempt and Rebecca was very warm and helpful. Their system of communication is very meticulous, transparent, and comprehensive. Reviewing the results of their diagnostic assessment, I was impressed by how thorough and straightforward it was. My repair job was performed professionally, in a timely manner, with no surprises or hidden expenses. Honestly, quality, and value come to mind. I would recommend this business to anyone else in my situation, and I am grateful for the service they performed.

Very thorough and highly professional! I highly recommend them. I work on vehicles myself, but not when it gets too deep. I trust my vehicles with few, but Eaton I know it will be quality work and honest. Thanks Eaton! Appreciate you guys!

I’ve taken my hybrid here twice and received impeccable service both times. Donovan is extremely knowledgable with a solid work ethic. He provides photos with detailed explanations of all issues, recommended procedures and repairs. He’s thorough, meticulous and a straight shooter who runs an honest business!

I booked an appointment the day before I can in to get an oil change and my air filters replaced. I always trust the service that I receive at Eaton Automotive. Not only did Donovan change the oil and the air filters but he also noticed that my tires need to be rotated, so he did that too. I am so happy with the service and the prices are very reasonable. Thank you

It doesn't seem like they really want your business. I have a classic vehicle with an entirely new front end engine suspension brakes power steering interior etc. Because it was older than 1980 they didn't want to touch it. All I wanted was a simple alignment. With a mustang to front end it shouldn't be that complicated. Oh well, I won't struggle to give a business anymore. Guess they don't need it.